Terms of service

Who We Are

TTH Ecom ("we," "us," or "our") operates the website https://deermano.com (the “Site”).
We provide high-quality women’s and men’s clothing through our online store.
This document outlines the terms and conditions governing your use of our Site.

Acceptance of Terms

By accessing and using our Site, you agree to comply with these Terms of Service.
If you do not agree with these terms, do not use the Site.
We reserve the right to modify these terms at any time, and continued use of the Site after any updates constitutes your acceptance of the revised terms.

License to Use Our Site

Subject to compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.

Definitions

For clarity, the following terms are defined as follows:

  • Cookie: A small piece of data stored by your web browser to identify your preferences, provide analytics, and remember settings such as language or login details.

  • Company: Refers to TTH Ecom, responsible for your data under these Terms.

  • Country: Refers to the Netherlands and the United Kingdom, where Deermano and its founders are based.

  • Device: Any internet-connected device such as a computer, tablet, or smartphone.

  • Service: The services provided by Deermano as described on this Site.

  • Third-party service: Refers to advertisers, marketing partners, or other external providers who may supply content or services.

  • Website: Refers to https://deermano.com.

  • You: Any individual or entity accessing or using the Site.

User Responsibilities

You agree to:

  • Provide accurate, up-to-date, and complete information when creating an account or placing an order.

  • Maintain the confidentiality of your account credentials.

  • Notify us immediately of any unauthorized use of your account or security breach.

  • Accept responsibility for all actions taken through your account.

Restrictions

You agree not to:

  • License, sell, rent, lease, distribute, or commercially exploit any part of the Site.

  • Modify, reverse engineer, decompile, or disassemble any portion of the Site.

  • Remove or alter any proprietary notices belonging to Deermano, its affiliates, or licensors.

Information We Collect

We may collect personal information when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer service

Types of Information Collected:

  • Personal Identification Information: Name, email, address, and phone number.

  • Payment Information: Processed securely via third-party payment processors.

  • Non-Personal Information: Browser type, device type, IP address, and site usage data.

Return and Refund Policy

If you are not satisfied with your purchase, contact info@deermano.com within 30 days of delivery to request a return or exchange.
Items must be unworn, unused, and returned in their original packaging and condition.

Limitation of Liability

Deermano shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Site or any products purchased through it.

Indemnification

You agree to indemnify and hold Deermano, its affiliates, and employees harmless from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

Your Suggestions

Any feedback, ideas, or suggestions provided to Deermano become the exclusive property of Deermano.
We may use, reproduce, or distribute such material without obligation or compensation.

Cookies

Deermano uses cookies to enhance site functionality and user experience.
Cookies may be disabled in your browser settings, but this may affect certain features of the Site.
We do not store personally identifiable information in cookies.

Changes to These Terms

We may update these Terms periodically.
Updates will be posted on this page with the effective date.
Continued use of the Site after updates constitutes acceptance of the new Terms.

Contact Us

Phone: +31 6 25566992
Email: info@deermano.com
Address: Weereweg 26, 1732 LL Lutjewinkel, Netherlands

Support Hours:
Monday to Friday: 09:00 – 17:00

Company Information:
Company Name: TTH Ecom
Company Reg. No (KVK): 97858099
VAT Number: NL266426062B01